• Free delivery on all orders over £20
  • Call us for advice 0114 383 0835

FAQ's

Q. If CBD is obtained from hemp, does it mean I will get high from consuming it?

A. No - You will not get high from our CBD products. CBD (cannabidiol) is one of the two most prominent cannabinoids in the Cannabis plant, the other one being THC (tetrahydrocannabinol) which is the part that gives you the psychoactive effects not the CBD, while our products do contain THC it is at a low percentage that never exceeds 0.2% which you cannot get high from.

Q. Will I get into trouble for buying CBD products?

A. Every CBD product on our website is 100% legal, they are classed as food supplements and for non-medical use.

Q. How long does it normally take to receive my order?

A. We aim to get your order to you within 1-3 days 1st class recorded with Royal Mail. However it can take from 3-4 business days to reach you depending on circumstances (ie bank holidays, weekends, holidays) and depending on where you live. So your order should reach you within 4 business days maximum of us receiving your payment.

Q. How will my order be packaged?

A. Our packaging is discreet and made to keep everything safe and secure. We use our return address if your order needs sending back, and our packages blend in with all the other mail.

Q. What payment methods do you accept?

A. We accept debit/credit card, bank transfer and postal order.

Q. What is your returns policy?

A. If you would like to return your order you must do it within 14 days from day of dispatch and it must be unopened and unused or your refund will be void.

FDA Disclosure

All products advertised herein by NaturalHempCo are not in any shape or form advertised for sale as medicinal products. NaturalHempCo is the trading name of Natural Hemp Company Ltd., the company is registered in England and Wales under the company registration number 11103346 and whose registered address is Natural Hemp Company Ltd., 39/40 Alison Crescent, Sheffield, S2 1AS.

This wellness product should be used only as directed on the label, and please note, it should not be used if you are either pregnant or lactating. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor's advice should be sought before using this and any supplemental dietary product. This product is not intended to treat, cure or prevent any disease.

By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. This product is not for sale or use by persons under the age of 18.